Repairs and Alterations
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Repairs and alterations are made on aprons manufactured by Rothband only.
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Repairs are made on aprons that are no more than 5 years old. If repairs are a warranty issue related to a manufacturer’s defect, there will be no charge.
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Alterations are offered free of charge on personal custom made aprons only within the first 60 days of purchase. After 60 days, charges will be assessed for all alterations. Alterations are not available on standard aprons.
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Accessories can be added to aprons that are no more than 6 months old. We will only replace Velcro on aprons no more than 5 years old.
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No alterations on aprons more than 6 months from the purchase date.
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Any apron needing repair/alteration after use will need to be fully de contaminated as per the hospitals de contamination protocol.
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Aprons can be returned for minor repairs to binding, stitching, and outer straps for up to 5 years from purchase.
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All returns must be authorised by Rothband prior to returning the item.
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The RMA number is valid for 30 days from the issue date. The serial number and reason for the repair may be required. In some situations, pictures may be necessary.
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Tailored aprons may be returned for no charge alterations within 60 days from the date of shipment. All alterations to fit must be authorised prior to return and require an RMA number, valid for 30 days from the issue date.
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All alterations to fit will be assessed a fee after 60 days and for up to 6 months from purchase. The serial number and reason for the alteration will be required, and in some situations, pictures will be required.
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Hangers, Foam pads, mattresses, barriers, and other similar products are not eligible for repair.
DIY Fastening Repair Kit
2 Days
- Shoulder Clip Repair Kit
- Replacement Velcro Belt
*Priced per item
Basic Repair - Full Length
30 Days**
Includes:
Replace buckles
Replace Hook & Loop on fastenings
Reinforce stitching/binding
Re-stitch an existing pocket
Patch any areas of lead that require it
Sew fabric patch where required
*Priced per item
** We will always endeavour to process repairs within 30 days, however Rothband makes no guarantees.
Basic Repair -Top/Kilt
30 Days**
Includes:
Replace buckles
Replace Hook & Loop on fastenings
Reinforce stitching/binding
Re-stitch an existing pocket
Patch any areas of lead that require it
Sew fabric patch where required
*Priced per item
** We will always endeavour to process repairs within 30 days, however Rothband makes no guarantees.
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